FAQ

Q: I'm looking for a particular book that is not listed in your catalogue, are you able to help?

A: Yes! We are able to source most titles.  Please email us hello@lookingglassbookshop.com and we will be happy to help.

Q: What are your shipping rates?

A: View our shipping policy by clicking here.

Q: Do you offer international shipping?

A: Yes we can ship abroad. Shipping and customs charges will be calculated at checkout, however any additional customs charges that may be imposed are out of our control and will be the responsibility of the purchaser.

Q: Can I return my purchase for a full refund?

A: We will accept returns within 30 days of purchase provided the product is in it's original, unused condition.  See our returns policy by clicking here.

Q: Can I cancel my order?

A: Yes, orders may be cancelled provided they have not been dispatched.  Orders already dispatched may be returned for a refund (see our refund policy).  Please contact us by email to cancel an order at hello@lookingglassbookshop.com

Q: Can I change or amend my order?

A: Unfortunately we cannot change or amend an order once it has been placed.  If you wish to cancel your order, please contact us at hello@lookingglassbookshop.com